Wheatley Park Hotel Essay Example | Topics and Well Written Essays - 2500 words

Wheatley Park Hotel - Essay Example Consultations with all the stake holders was emphasised to garner why the hotel continues to suffer unremitting losses. The status of the facilities and equipment used in the hotel was also considered as there were complaints that the facilities were not well maintained. The loyalty of the employees was also ascertained to determine whether there was a tendency of negligence and lack of endeavour among the long serving staff. Other stakeholders consulted included the suppliers, contractors and most significantly the customers whereby the latter were encouraged to openly comment on their visit with a special emphasis on long time clients. From my consultations with the stakeholders and professionals in various fields of hotel and construction business, we have come up with a report that we hope will reverse the negative trend currently prevailing at Wheatley Park. The synopsis is that a substantial reinvestment or injection of funds is required to renovate the rundown facilities while converting others into money making ventures. In terms of employee relations, a revamping of the operations and motivation is required through staff training. The hotel policies also need to be changed to reflect the expected new position. As a the new CEO, my brief is to ensure the hotel’s reverses its slow sales and development and resume its rightful place as a reputable, profitable enterprise that will regain and enhance its former glory in the hospitality business. Am therefore obliged to use my considerable experience acquired from working at all levels of the hospitality industry initially at Grand Cosmopolitan, London Regency, and lately at the Midlands Court hotel to initiate a series of reforms as outlined below that will lead to a change of fortunes at Wheatley Park Hotel. The Wheatley Park is prime a 100 bed roomed country hotel situated on the outskirts of Oxford.